An Expert System for Determining Facial Treatments Using the Forward Chaining Method at Azalea Beauty Center
DOI:
https://doi.org/10.54082/jiki.319Keywords:
Expert System, Forward Chaining, Facial Skin Treatment, Azalea Beauty CenterAbstract
Facial skin problems such as acne, milia, warts, wrinkles, and hyperpigmentation often confuse customers in choosing appropriate treatments at Azalea Beauty Center. Manual consultations are time-consuming and heavily dependent on therapist availability. This study aims to develop an expert system using the forward chaining method to determine suitable facial skin treatments. The system was built using PHP, MySQL, and Bootstrap 5, implementing knowledge bases consisting of symptoms, skin problems, and treatment rules obtained from beauty experts. Black box testing showed all system functions operated correctlyindicating the system is highly acceptable. This expert system successfully provides fast, accurate, and consistent treatment recommendations, improving service efficiency at Azalea Beauty Center.
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